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BCR Self Service

Perform banking operations any time, regardless of your bank card type, without depending on the bank's business hours.

The BCR Self Service 24 Banking area is 100% automated, set up within the BCR branch and available around the clock, so you can perform banking operations with the available equipment: ATM, MFM, exchange machine, phone.

Access is made with a bank card, regardless of the issuing bank.

Advantages

Here are the advantages of opting for Self Service:

  • Non-stop access: perform banking operation at all times, regardless of the type and issuer of the bank card, without depending on the business hours of the bank or of other institutions;
  • Advantageous costs:
    • zero fee for cash deposits through MFMs;
    • zero fee for payment of invoices to providers of utilities/services;
    • reduced fee for cash withdrawals in lei from BCR ATMs and MFMs, compared to the desk, through BCR debit cards issued in lei;
    • zero fee for foreign exchanges performed at the exchange machine (ASV) and at the Multi-functional Machine (MFM);
    • zero fee for topping up your Vodafone, Orange and Telekom pre-paid cards at BCR ATMs and MFMs;
    • zero fee for changing your PIN code for BCR cards and issuing a short account statement for BCR credit cards, at BCR ATMs and MFMs.

Operations

Available BCR Self Service equipment and operations

ATM

  • payment of current invoices to accepted utility/service providers
  • reimbursement of BCR loan installments in lei (including for credit cards);
  • topping up of Vodafone, Orange and Telekom Romania Mobile pre-paid cards and RATB transport cards;
  • feeding of MAXICONT savings account, by transferring funds from the current account attached to the BCR debit card in lei, based on signing an agremenet;
  • PIN code replacement;
  • short account statement for BCR debit/credit cards;
  • interrogation of balance;
  • cash withdrawal;
  • BCR has the most extended network of ATMs (over 2,000 machines).

MULTI-FUNCTIONAL MACHINE (MFM)

  • depositing of cash into RON, EUR and USD current accounts (including reimbursement of loan installments), by using the BCR debit card in RON for authentication;
  • payment of current invoices to accepted utility/service providers by scanning the barcode on the invoice (with automatic selection of the template) or by manually introducing the invoice information:
  • with cash, without requiring the use of a card;
  • from the current account in lei;
  • reimbursement of amounts for BCR credit card, by scanning the barcode on the BCR credit card statement or by manual input of the BCR credit card number;
  • foreign exchange between the customer's accounts (without cash);
  • foreign exchange with cash in EUR or USD;
  • transfers between accounts in the same currency;
  • transfer to BPL accounts;
  • priting of available accounts and balances;
  • depositing of cash into the Reloadable Prepaid Card;
  • all operations that can be performed at an ATM;
  • BCR has a network of 72 Multi-functional Machines.

"Self Service" equipment types

AUTOMATED PAYMENT TERMINAL (APT)

  • depositing of cash into the current account in RON (including reimbursement of loan installments), by using the BCR debit card in RON or the BCR client code for authentication;
  • payment of invoices with cash to accepted utility/service providers by scanning the barcode on the invoice or by manually introducing the invoice information;
  • reimbursement of amounts for BCR credit card, by scanning the barcode on the BCR credit card statement or by manual input of the BCR credit card number;
  • depositing of cash into the Reloadable Prepaid Card;
  • BCR has a network of 460 APT machines.

FOREIGN EXCHANGE MACHINE (ASV)

  • conversion of foreign currencies (EUR, USD, GBP, CHF) into lei, at the rates applied by BCR at the bank's desks;
  • BCR has a network of 162 foreign exchange machines.

PHONE

  • information relating to the products and services of the bank, through a Contact Center Specialist;
  • non-stop Card Assistance service;
  • banking operations and customized information for BCR accounts through the BCR Alo 24 Banking service.

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