Due to system updates, several of the bank’s services will be of-line in the following hours:

- the Internet and Mobile Banking services will be unavailable on 14th June 2019, between 23:30 – 05:30 (total duration: 6 hours)

- international payments through Internet Banking, Mobile Banking and Alo 24 will be unavailable on 15th June 2019, between 07:00 - 15:00 (total duration: 8 hours)


Info BCR (24/7)

0800.801.BCR (0800.801.227), toll free from any national provider
+4021.407.42.00 normal rate from abroad

Internet Banking phone support

Click 24 Banking
Business 24 Banking (legal entities)
e-BCR / MultiCash (legal entities)


Support 24 Banking

  • Click 24 Banking
    (Internet Banking)
  • Touch 24 Banking
    (Mobile Banking)
  • Alo 24 Banking
    (Phone Banking)
  • BCR Alert
    (SMS/Email alerts)

Support for legal entities (Electronic Banking)

  • E-BCR
    (Internet Banking)
  • Business 24 Banking
    (Internet Banking)
  • Multicash

We mention that the requests which require the user’s identification will be performed only by telephone, at the telephone numbers mentioned above.


Identification data

BCR identification details
Fiscal / Unique Code: 361757
Trade Register Code: J40/90/1991
Registered Capital: 1.625.341.625,40 lei
Registration number: RB-PJR-40-008/1999
BIC code: RNCB
Address Bucharest, 15th Calea Victoriei, 3rd District, Postal Code 030023