Due to system updates, several of the bank’s services will be of-line in the following hours:

- the Internet and Mobile Banking services will be unavailable on 14th June 2019, between 23:30 – 05:30 (total duration: 6 hours)

- international payments through Internet Banking, Mobile Banking and Alo 24 will be unavailable on 15th June 2019, between 07:00 - 15:00 (total duration: 8 hours)

Contact

Info BCR (24/7)

0800.801.BCR (0800.801.227), toll free from any national provider
+4021.407.42.00 normal rate from abroad

Internet Banking phone support

Click 24 Banking
Business 24 Banking (legal entities)
e-BCR / MultiCash (legal entities)

E-mail

Support 24 Banking

  • Click 24 Banking
    (Internet Banking)
  • Touch 24 Banking
    (Mobile Banking)
  • Alo 24 Banking
    (Phone Banking)
  • BCR Alert
    (SMS/Email alerts)

Support for legal entities (Electronic Banking)

  • E-BCR
    (Internet Banking)
  • Business 24 Banking
    (Internet Banking)
  • Multicash
    (MultiCash)

We mention that the requests which require the user’s identification will be performed only by telephone, at the telephone numbers mentioned above.

Online

Identification data

BCR identification details
Fiscal / Unique Code: 361757
Trade Register Code: J40/90/1991
Registered Capital: 1.625.341.625,40 lei
Registration number: RB-PJR-40-008/1999
SWIFT code: RNCBROBU
BIC code: RNCB
Address Bucharest, 15th Calea Victoriei, 3rd District, Postal Code 030023
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