Due to system updates, several of the bank’s services will be of-line in the following hours:

- the Internet and Mobile Banking services will be unavailable on 14th June 2019, between 23:30 – 05:30 (total duration: 6 hours)

- international payments through Internet Banking, Mobile Banking and Alo 24 will be unavailable on 15th June 2019, between 07:00 - 15:00 (total duration: 8 hours)

Pay your bills free of charge!

Enjoy ZERO commission for bill payments, straight from your BCR account, no matter how you choose to pay them.

Internet Banking

With our Internet Banking service, Click 24 Banking BCR, you can pay your invoices whenever and wherever you need:

  • the fee for paying invoices to suppliers which are under agreement with the Bank is zero
  • save time and be independent from the business hours of our desks and their location
  • convenience and safety in performing bank operations from any computer with Internet access

Payment of invoices to suppliers which are under agreement with the bank:

  • Payment of invoices with special payment tools to suppliers under agreement with the bank is performed by filling out the relevant invoice fields for each supplier. The details relating to such payments are sent to each supplier, thus ensuring that they are registered into their system
  • There is no fee for paying invoices to suppliers which are under agreement with the bank

Payment of invoices to other suppliers:

  • Payment of invoices can be performed for all suppliers, regardless if they are made through customized templates or not. Therefore, you can order payments to the IBAN stated on the invoice by directly introducing the elements that identify the relevant invoice and the issuer in the fields relating to payment details
  • The BCR fee for such invoices is the standard fee of 2 RON in the event that the supplier's account is a BCR account, or 3 RON if the account belongs to another bank

Payment of invoices at BCR ATMs

Pay directly with your card, avoiding the desk queues and without any fees, through the Invoice Payment service available at BCR ATMs

Advantages

  • the service is free of charge
  • BCR has the largest network of ATMs in Romania
  • Possibility to perform payments at any BCR ATM, in any location, on any day and at any time
  • avoid the queues at the desks of service/utility providers
  • free activation of the service, by placing a phone call to InfoBCR

How?

1. You can easily and conveniently activate the service, by placing a free call to InfoBCR 0800.801.227, from any national network, 24/7, or at any BCR branch.

2. The payment procedure requires the following steps to be taken:

  • insert your card into the ATM
  • select the preferred language
  • insert the PIN code
  • select Payment of invoices
  • select the type of card (debit or credit) used to pay the invoice
  • select the utility provider or opt to transfer funds
  • insert the amount to be paid
  • confirm the accuracy of the amount and the provider/transfer

You will receive the following messages:

  • the transaction has been completed
  • do you wish to make another transaction

Documents

  • copy of the most recent invoice from each utility provider.copy of the most recent current account statement/copy of the most recent account statement
  • for credit - valid only for your own credit installments or the minimum amount to be paid in the event of a credit card
  • copy of ID
  • agreement to make payments through the ATMs of all BCR branches

Costs

  • 0 fee for making payments from card accounts in lei
  • foreign exchange fee (2%), in the event that the payment operation is performed from a card account in foreign currency

Features

The Payment of invoices at BCR ATMs service provides you with the required comfort. You won't waste any time by traveling to the cash desks of providers and you won't have to queue. Furthermore, there are no fees applied to the payment of invoices at ATMs. Your BCR debit or credit card allows you to perform:

  • payments representing the counter value of invoices issued by utility/service providers (electricity, water, gas, sanitation, land lines and mobile subscriptions, cable TV etc.), for the holder of the card account, as well as for other persons
  • transfers from the card accounts to the current account
  • transfers of funds representing reimbursements of loan installments in lei
  • transfers of funds representing the minimum amount to be paid for loans obtained under credit cards

Transfers can only take place between the accounts of the same customer.

Phone Banking

With our Phone Banking service, Alo 24 Banking BCR, you can perform banking operations whenever and wherever you need:

  • the fee for paying invoices to suppliers which are under agreement with the Bank is zero
  • convenience and safety in performing bank operations by placing a simple phone call, whenever you want to and regardless of your location
  • the service is available 24/24 hours, 7/7 days, and you can call it for free from any national network, at the following number: 0800.801.BCR (0800.801.227)
  • reliability of transactions (no mistakes), since the Contact Center Specialist provides support
  • permanent control over your accounts by having uninterrupted access to information on your transaction history
  • Access methods and hours:

Alo 24 Banking BCR is available 24/7, by calling the Contact Center, at one of the phone numbers below:

0.800.801.BCR (0800.801.227), toll free, from any national network

+4021.407.42.00, at standard rates, from abroad

  • Authentication and authorization of transactions:

One Time Password codes (OTP) generated by the Token device are used both for authenticating, as well as for authorizing the operations performed via Alo 24 Banking BCR

  • Maxim value of transactions:

For Alo 24 Banking BCR, the limit is 5,000 EUR/transaction or equivalent at the BNR rate applicable on the date of the operation (except transfers between the accounts of the same customer, open at BCR, and foreign exchanges)

  • Operations

Payment of invoices with the "supplier template" option for providers which are under agreement with the bank

  • initiation of scheduled intra and interbank transfers, in lei and in foreign currency, for a later date (with/without periodicity)
  • changing of transfers scheduled for a later date, for intrabank transfers in lei and in foreign currency and interbank transfers in lei
  • cancellation of transfers scheduled for a later date
  • setting of instructions for repeated payments.

Payment of invoices at Multi-functional Machines (MFMs)

Pay invoices with cash or from your account, quickly, with no fee


Advantages
  • 0 fees
  • swiftness in performing transactions
  • BCR boasts a network of 90 MFMs
  • avoid the queues at the desks of the bank or of service/utility providers

Costs

  • 0 fee for performing payments

Features
  • you can pay your invoice by yourself with the help of the Multi-functional Machine (MFM), no fees involved
  • you can perform operations with cash or from your account in RON, EUR, USD
  • You can select one of two options when paying invoices:
  • by accessing the Payments (Plati) button on the screen and following the steps, in similar fashion to the ATM. The payment will be made from your account
  • by accessing the Payment of Invoices (Plata Factura) button. You can opt to scan the barcode on the invoice or manually introduce the data, for payments with cash or from your account.
  • When you're done, just confirm the operation and get the confirmation receipt.
  • the payment is processed in real time
  • the operation takes less than a minute

Payment of invoices at Automated Payment Terminals (APTs)

Pay invoices with cash, in less than one minute, no fees involved.

Advantages

  • 0 fees
  • swiftness in performing transactions
  • BCR has a network of 450 Automated Terminals
  • avoid the queues at the desks of the bank or those of service/utility providers

Features

  • you can pay your invoice by yourself with the help of the Automated Terminal, no fees involved
  • perform operations with cash, in RON
  • pay your invoice in just a few steps: opt to scan the barcode on the invoice or manually introduce the data, deposit the amount and confirm the operation
  • the payment is processed in real time
  • the operation takes less than a minute
  • get the payment confirmation receipt

Direct Debit

The BCR Direct Debit service helps you pay your invoices on time.

Direct Debit is a service under which you authorize the bank to perform automatic payment of monthly invoices (meaning that you mandate the bank to debit your account) from your account to the accepted service providers. Your only concern is to have enough money in your account to perform payment.

Advantages

  • zero fee for intrabank payments in lei or foreign currency
  • time-saving: pay your debts to beneficiaries (utility/service providers), without cash and without requiring you to visit the bank's or the beneficiary's offices
  • flexibility: possibility to initiate and cancel intrabank direct debit mandates, in RON, EUR and USD, through our Click 24 Banking and Alo 24 Banking services
  • avoid the risks of payment defaults towards certain providers

Costs

  • the service is free of charge
  • ZERO fee for intrabank payments in lei or foreign currency, performed through Direct Debit
  • 2 lei/transfer for interbank payments in lei, performed through Direct Debit
  • Free activation/change/cancellation of the Direct Debit Mandate

Documents

  • Direct debit mandate

Features

  • customers can contract this service both under an intrabank system in lei and in foreign currency, as well as under an interbank system
  • possibility to set the payment of several invoices for one supplier, under a single direct debit mandate (in the event of intrabank Direct Debit)
  • providers having a Direct Debit Agreement concluded with BCR

BCR Standing Order

Our Standing Order service allows you to put your concerns aside for monthly payments of loan and leasing installments, which means there's more time left for you.

You decide, we pay!

Advantages

  • save time for yourself since you don't have to queue at the bank's desks
  • get rid of the hassle of monthly payments (loan and leasing installments, TV and Internet subscriptions), make sure there's money in your account and the bank will pay your invoices
  • you save money regularly: purchase the BCR MAXICONT savings account and the bank will automatically transfer a certain amount of money, set by you, from your current account in your savings account

Features

Standing Order is a service that allows you to transfer set amounts at set dates, from your current account into other accounts, without requiring to fill out forms every time. The bank will automatically transfer the owed amount from your current account, at a date set by you. Furthermore, you can cancel the operation as you please.

How to activate a Standing Order?

  • you can activate the Standing Order service:
    • through our Click 24 Banking and Alo 24 Banking services, by accessing the "Repeated payment" option (Plata repetitiva)
    • at the territorial branch of the bank, where you will conclude an Agreement concerning Standing Order payment; an agreement must be concluded for each supplier/service provider
  • by signing the agreement, you authorize the bank to automatically perform, at the dates and in the amounts established mutually in advance, a periodical transfer into another current account, while, at the same time, you undertake to feed your account so that, upon the due date, there are sufficient funds to cover the preset payments
  • the bank will perform the transfer into the account of the service provider/supplier, at the dates and in the amounts agreed, based on the concluded agreement, without requiring any further consent; this operation will be reflected in the account statement

Costs

  • the service is free of charge
  • 2 lei/transfer for intrabank payments in lei (for paying customers)
  • 2 lei/transfer for interbank payments in lei; this doesn't include the BNR/Transfond fee for payments in lei (for paying customers)
  • 1 EUR/transfer for intrabank payments in foreign currency (for paying customers)
  • Free activation/change/cancellation of the payment instruction (mandate)

Documents

Agreement concerning Standing Order payment

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