Due to system updates, several of the bank’s services will be of-line in the following hours:

- the Internet and Mobile Banking services will be unavailable on 14th June 2019, between 23:30 – 05:30 (total duration: 6 hours)

- international payments through Internet Banking, Mobile Banking and Alo 24 will be unavailable on 15th June 2019, between 07:00 - 15:00 (total duration: 8 hours)

The Token Device

The Token Digipass device identifies you as an user and authorizes your transactions for Internet, Mobile or Phone Banking.

Good to know

You can obtain the token from any BCR branch, upon activating the Internet or phone banking services

  • The token is secured by a PIN code, which is selected by you when you first use it;
  • It features numerical keys (0-9) and an on/off key (◄);
  • In order to generate a One Time Password (OTP) or Digital Signature (DS), use the 1 or 3 key;
  • The generated codes are unique and valid for a single use, within a limit of 36 seconds;
  • The token turns off after 30 seconds of idle time.

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