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2015 24 SEP
Press release More than 7,000 clients accessed BCR’s offer to decrease interest rates by an average 20%

Bucharest, 24 September 2015 – More than 7,000 clients have accessed BCR’s offer to have their interest decreased by an average 20%, as part of the “Scade Rata” (Cut your instalment) campaign.

“The campaign we launched 3 weeks ago is already successful among our clients. They especially appreciate the bank’s fair approach, specifically the pro-active way in which our financial advisers present the new offer to decrease credit interest rates, by an average 20%. The fact that, besides obtaining a better interest rate, BCR offers its clients, as part of the “Scade Rata” campaign, ZERO commissions and a FREE life insurance, counts as another important step that the bank wishes to take in developing its relations with its clients. As part of this campaign, we are focusing on our entire client portfolio and our offers have the best costs. We are pleased that even the clients who chose to take legal action understood that BCR’s offer is mutually beneficial and that this is a turning point where the No. 1 bank in the system is turning its attention to its clients, as well as towards Romanian Retail clients, through transparent communication, a fair offer, and a quick and simple approval process. It is normal that, as part of a civilized and mature market, the relation between a bank and its client should be based on trust, and when facing litigations, the bank should find commercial solutions to terminate them. In this context, the bank’s attitude should focus on finding an amicable solution and developing a long-term partnership”, stated Dana Demetrian, Executive Vice-president of BCR’s Retail and Private Banking Department.

Starting September 2015, BCR offers its clients, who have mortgage credits or a mortgage security, the chance to benefit from a better interest rate, which is equivalent to the current average market value – a fixed interest rate of 4.95% covering 5 years. After that, the interest rate shall be calculated as EURIBOR + 3%. Clients can also choose a fixed interest rate covering 10 years.

Banca Comercială Română (BCR), a member of Erste Group, is the most important financial group in Romania, providing universal banking operations (retail, corporate & investment banking, treasury and capital markets), and covering specialty companies working on the leasing market, private pensions and housing banks. BCR is Romania’s No. 1 bank in terms of asset value (€14,4 bn.), in terms of client base and in terms of savings and crediting. BCR is also Romania’s most important financial brand, judging by the client trust rate and by the number of persons who consider that BCR is their main banking partner.

BCR uses a network of 22 corporate business centres and 23 mobile offices devoted to corporate clients, and 509 retails units located in most communities inhabited by at least 10,000 citizens in order to provide a full range of financial products and services. BCR is Romania’s No. 1 bank running on the banking transactions market, since BCR customers have the largest ATM network at their disposal – nearly 2,000 ATMs and 13,500 POS terminals, enabling customers to use their cards for shopping purposes, as well as the complete Internet Banking, Mobile Banking, Phone-banking and E-commerce services.

Erste Group is one of the main suppliers of financial services in Eastern European Union. About 46,500 bank officers working in 2,800 branches in seven countries (Austria, the Czech Republic, Croatia, Hungary, Romania, Serbia and Slovakia) assist 16.2 mn. customers. Erste Group reported a total asset pool worth €202,6 bn. and a 56.1% cost-to-income ratio at the end of Q1 of 2015. First-ranking common equity index (Basel 3 implemented partially) has improved to 10.2%.

BCR – External Communication 

Cezar Marin, e-mail: cezar.marin@bcr.ro

For more details about the products and services provided by BCR, please use one of the coordinates below to contact us:

InfoBCR 

Email: contact.center@bcr.ro

Telverde: 0800.801.BCR (0800.801.227), toll-free from all national networks.

Twitter: @infoBCR

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