Due to system updates, several of the bank’s services will be of-line in the following hours:

- the Internet and Mobile Banking services will be unavailable on 14th June 2019, between 23:30 – 05:30 (total duration: 6 hours)

- international payments through Internet Banking, Mobile Banking and Alo 24 will be unavailable on 15th June 2019, between 07:00 - 15:00 (total duration: 8 hours)

How do I update my personal information in BCR Pension records?

Please send us your application for changing the contractual terms with your new personal information alongside a copy of your ID. Both documents must be signed by you and submitted to us as follows:

  • via email, at pensiibcr@bcr.ro, as scanned documents
  • via fax, on 021 232 40 35
  • by post, at Calea Victoriei no. 15, 3rd floor, podium, south wing - south east, district 3, Bucharest
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