Phone Banking (Alo 24) from BCR

Hello, may I please transfer some money over the phone? Indeed, you may!

  • Safe, efficient, confidential
  • Find out your balance in real time
  • Zero costs for phone calls in Romania

Phone Banking (Alo 24) from BCR

Hello, may I please transfer some money over the phone? Indeed, you may!

  • Safe, efficient, confidential
  • Find out your balance in real time
  • Zero costs for phone calls in Romania

What do I get?

PREFERENTIAL
Foreign Exchange rates 

ZERO COSTS
For phone calls in Romania 

24/7 ACCESS
To all your accounts 

Pentru alte operațiuni şi servicii, consultă Tariful de taxe şi comisioane aplicabil persoanelor fizice.

I want to know more

With Phone Banking (Alo 24) from BCR, you get personalised information and you can carry out banking operations with one single phone call.

Our service comes with the Internet Banking package and you may call us on the following phone numbers:

  • 800.801.BCR (0800.801.227), toll free nationwide from all networks
  • +4021.407.42.00, from abroad at standard rates 

Here’s what information you
can access via Alo 24:

Information on your current accounts:

  • Available balance
  • Transaction history within the past 90 days
  • Value and granting date of your account overdraft
  • Balance of interest or outstanding balance for your overdraft account
  • Status of payment orders

Information on your loans:

  • Credit balance
  • Date of credit contract
  • Repayments graphic, monthly instalments

Information on your credit cards:

  • Spent credit and remaining credit balance
  • Minimum repayment amount
  • Maturity date
  • Bank statement, transaction history, etc.

Information on SUCCES BCR and MAXICONT BCR term deposits:

  • Available balance
  • Transaction history
  • Establishment date and due date
  • Date of last extension and interest type

Information on investment funds ERSTE Asset Management:

  • Number of fund units owned
  • Value of fund units
  • History of transactions made with fund units (subscriptions and redemptions)

Here’s what operations you can make with BCR Alo 24 service:

  • Opening a current account (in a currency for which you do not own a current account);
  • Attaching a debit card to a current account
  • Making intra/interbank transfers in RON and foreign currency, including international transfers, from current accounts and savings accounts activated for this service
  • Initiating scheduled transfers: non-periodic (intra/interbank transfers in RON and foreign currency) or periodic – Standing Order (intra/interbank transfers in RON and interbank transfers in foreign currency), Direct Debit (interbank transfers in RON and foreign currency)
  • Changing/cancelling transfers scheduled for a later date
  • Benefiting from preferential foreign exchange rates, particularly in EUR, USD, GBP, CHF, CAD, AUD
  • Opening/funding/closing SUCCES BCR term deposits and MAXICONT BCR savings account;
  • Redeeming discounted deposit certificates
  • Purchasing fund units for EAM investment funds, in case you have selected the "direct subscription" option in the membership deed 

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