SAFETY Pay fast and easily for your secure transactions
CONTROL For all your purchases
ACCESSIBILITY Your Mastercard or Visa card is automatically enrolled in the 3D Secure service
I want to know more
Biometric Authentication or PIN code for eToken
Just as safe, but much easier!
Choose the desired products and complete the order
Select pay by card and enter the card details
You are transferred to the 3D Secure page where you are directed to eToken
In eToken, select Pending Transactions menu
Confirm your payment with fingerprint, facial recognition or PIN code
Return to the merchant's page to verify the completion of the transaction
If the payment was completed successfully, then you just have to wait for the package!
Authentication with static password plus dynamic password received via SMS
For the first transaction, you must follow the next steps:
Enter the initial password *, consisting of the last 6 digits of the card number with which you want to make the payment plus the last 4 digits / letters of your CNP (no spaces between digits / letters)
You set a final password, known only by you, which should contain only 4 digits
Enter the unique code received via SMS and confirm the transaction
For the next online payments, you will use the final password set by you and the unique code received via SMS.
Example: The card number is: 1234 5678 1234 5678 CNP: 1234567890123
The initial static password is: 3456780123
The initial static password must be changed at the first online payment with the card, as follows: in the transaction authorization page you will enter the initial static password, then you will set your final static password by entering and reconfirming the new static password in the dedicated fields.
The final static password must consist of 4 digits.
* You can find out details about the initial password by contacting the BCR Info service available 24 hours a day at * 2227, (number with normal callable rate from the national fixed and mobile networks Telekom, Orange, Vodafone, RDS-RCS) or +4021.407.42.00 (callable from abroad with normal rate)
To update the phone number on which you receive the password, you have the following options:
Access George Web in the Settings / Contact Details area
Call Info BCR: * 2227 or 021 407 42 00 international call number
Come to any BCR unit
Good to know
Online payments cannot be made only by using the the initial password. This needs to be
For security reasons, your static password will be locked after five consecutive unsuccessful attempts.
After the 5th consecutive unsuccessful attempts, in order to authorize a new payment, depending on the type of authorization, it is necessary to re-enter the initial static password and set a new static password.
The static password can be reset by accessing Forgot your password? on 3D Secure page