The site uses cookies

The site is owned by Banca Comercială Română SA, a member of Erste Group.

The site uses cookies. Among the information shown on this page, you will find details about what cookies are, why they are used and what are the consequences for the user/viewer from accepting cookies on the site In case the information below give rise to the need of obtaining additional information, you can contact us at the phone number 0800.801.BCR (0800.801.227) or at the e-mail address

Cookies are small size files, usually composed of texts and digits, which, when accessing a site, are stored in the browser used by the computer, phone, tablet or any other device accessing that site. For every subsequent access to the site, the browser sends this file to the website server, allowing the identification of a returning viewer.

The cookies used on this site are own cookies as well as third party cookies and allow us to understand the needs and requirements of site users, in order to improve their user experience, to obtain the information desired as easily as possible and to use all services offered by the site under the best conditions.

Depending on the cookie duration, they can be Session cookies or Permanent cookies. Session cookies have a temporary storage duration, limited only to the duration of a user’s site visit. When closing the session or browser, a session cookie will end its validity. Permanent cookies are stored in the user computer and are not erased once a navigation session is closed. The site uses both Session cookies and Permanent cookies.

Cookies are used for purposes related to traffic and/or performance analysis for the site monitored an accessed by visitors.

To analyze the performance and traffic of the site, we use the analysis tools offered by Google – Analytics, WebMaster Tools - which store information regarding pages accessed, length of site visits, site access means/device, location – at locality level etc. More information on how Google stores and uses such information can be found here.

Google Inc, owner of the traffic and performance analysis tools for the site  is a company certified by ISO 27001in Information Management and Security -

Browsers used to access the internet have integrated facilities for setting information security level, also offering the possibility of accepting cookies. In order to use the facilities for setting cookie acceptance level, in most cases you need to access the section “options” and the category “Settings” from the browser. Disabling the cookie acceptance option may entail the impossibility of accessing some of the most important sites. That is why it is important to only accept cookies from sites you consider trustful. You have the possibility at any time to erase cookies using the “Privacy” option under the Settings category.

Various options to block the tracking of a user’s online activity have been implemented; one of the most popular is the “Do Not Track” mechanism, used by most internet browsers and search engines. The aim of the “Do Not Track” mechanism is “offering the user a possibility of stating their personal preferences regarding the tracking of their online activities and of communicating such preferences to every web server or application he/she interacts with, allowing thus for every accessed service to either adjust its practices based on the user preferences, or to reach a mutually reasonable separate agreement with the user. It is worth mentioning that not all “Do Not Track” functions actually block cookies.

The users/viewers of the site have all the rights granted by art. 13-18 of Law 677/2001: the right to access data, to intervene and oppose, not to be subjected to an individual decision, to seek legal remedies.

Although cookies are stored in the computer/device memory of the internet user, they cannot access/read other information stored in that computer/device. Cookies are not viruses. They are only small text files; they are compiled as a code and cannot be executed. As such, they cannot self-replicate, cannot spread to other networks and generate actions and cannot be used to spread viruses.

Cookies cannot look for information in the user’s computer/device, however, they store personal information. Such information is not generated by the cookies themselves, but by the user when he/she fills online forms, registers on certain websites, uses e-payment systems etc.

Cookie use and supplier obligations are regulated in the European Union legislation, as well as in the national law.

European-level documents regulating the use of cookies include: Directive 2002/58/EC (PDF) and Directive 2009/136/EC (PDF). At the same time, the national legislation regulates cookie use in the Law no. 506/2004 on processing personal data and privacy protection in the field of electronic communications, as amended and completed, and Law no. 677/2001 on the protection of persons regarding personal data processing and free movement of such data, as subsequently amended.

Additional information can be found in the following public documents and sources of information: