Contact

InfoBCR (24/7):

  • 0800.801.BCR (0800.801.227) toll free from any national provider
  • +4021.407.42.00 normal rate from abroad

E-mail:

  • contact.center@bcr.ro – InfoBCR
  • suport.direct@bcr.ro – technical support for Click 24 Banking BCR, Alo 24 Banking BCR, Business 24 Banking BCR
  • BCR.MulticashSupport@bcr.ro - technical support for corporate clients who use MultiCash and e-BCR+

We mention that the requests which require the user’s identification will be performed only by telephone, at the telephone numbers mentioned above.

Other ways to contact us:

  • by Post at BCR Adress - Direcţia Managementul Segmentelor Retail - Customer Desk Team.
  • using the /Complaint/ Intimation/Suggestions form available in any BCR branch
  • using the forms available below:
Information Request
Suggestions/Appreciations form
Formular Sesizări

Identification data:

SWIFT code: RNCBROBU
Fiscal / Unique Code – CUI: 361757
Commerce Registry Code – R.C: J40/90/1991
Registered Capital:  1.553.435.543,80 RON
RB-PJR-40-008/1999

Address:

Bucharest, 5, Regina Elisabeta Bvd, Postal Code 030016, Sector 3